Veterinary Receptionist

In this role, you will be the first point of contact for our clients, providing excellent customer service and administrative support. Your responsibilities will include answering phone calls, scheduling appointments, managing patient records, processing payments, and assisting with client inquiries. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for animal care. You will play a crucial role in ensuring the smooth operation of our front office and enhancing the overall client experience.

Key Responsibilities:

  • Greet clients and their pets warmly and professionally
  • Answer phone calls and respond to emails promptly and courteously
  • Schedule and confirm appointments, surgeries, and follow-ups
  • Manage patient records and ensure accurate data entry
  • Process payments, handle billing inquiries, and maintain financial records
  • Assist clients with questions regarding services, treatments, and products
  • Communicate effectively with veterinary staff to coordinate patient care
  • Maintain a clean and welcoming reception area


  • High school diploma or equivalent; additional education or training in office administration or customer service is a plus
  • Previous experience in a veterinary or medical office setting preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Ability to handle sensitive information with confidentiality
  • Compassionate attitude and a genuine interest in animal care
Apply Now!